Hypergrowth of a digital ecosystem: a 5,600-person marketplace needed a transparent HR architecture and manageable productivity.
A full audit and restructuring of the operations block (warehouse, logistics, pickup points), a piece-rate pay system and KPI dashboards, automated time tracking and payroll in 1C.
The payroll fund was cut by 18% while frontline staff productivity rose 15–30%, and the staffing level reached 98%.
